COMMON ISSUES
Fixes for connect, pad map, delay, and what isn’t ready yet in e-drums beta.
← Drum Coach Support · How to connect · For anything else: support@upbeat.studio
Check USB MIDI mode (not audio-only), make sure Bluetooth MIDI is on (not Bluetooth audio), and try Find devices again after the scan finishes — don't connect mid-scan. On Android, confirm USB OTG works with your cable. Unplug/replug USB or toggle Bluetooth MIDI on the module, then scan again.
Phone Bluetooth AUDIO pairing is for play-along music — it cannot send pad hits. Enable Bluetooth MIDI on the module, skip phone audio pairing, and connect the MIDI device from Drum Coach after Find devices completes.
In the connect flow, start pad calibration. Hit each highlighted pad a few times so Drum Coach can map its MIDI note, then Save pad map. Recalibrate anytime if you change kits or the map feels off.
Use a data/MIDI cable (not charge-only). After connecting, open Calibrate delay, play on the metronome beat, then Save or Use only this time. You can remove the delay later from the same screen. Avoid running Bluetooth audio and MIDI at the same time on modules that separate those modes.
Not yet. Exercises and practice sessions work with e-drums today; songs will show that e-drums aren't ready for them yet. We're working on it.
Email support@upbeat.studio with your kit model, phone/tablet, and whether you're using USB or Bluetooth MIDI. You can also open Support from the in-app e-drums Help sheet — it includes your user id in the subject.